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"In the book, Pyramids are Tombs, Phelps tells how to build integrated communications programs, work teams, media-neutral planning, corporate culture and most of all, how to really become a client partner and provide strategic direction. Every agency leader or would-be leader should read and use the lessons in this book." - Don Schultz, Professor, founder of this country's first graduate program in IMC (Northwestern Univ.) and author of leading marketing textbooks. Learn more.

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  • Get your message to really stick

    Could those colored sticky notes you have at your desk possibly be one of the most powerful tools at your disposal? Social scientist Randy Garner recently sent out a survey and, in some form, a request to complete them. Some of the surveys went with only...
    Posted Nov 21 2008, 06:03 PM by Shelly Walker - Account Leadership with | with 1 comment(s)
  • How do you spell results?

    We're all familiar with the traditional ways to measure marketing success from sales reports to phone inquiries to website visits. But here’s another measure reported to us by our City of Hope client. In a recent local Spelling Bee, a precocious little...
    Posted Oct 17 2008, 02:17 PM by Howie Cohen - Messaging with | with no comments
  • Why consumer feedback rules

    How would you rate your company on creating consumer feedback loops? Yes, customer feedback can be scary and, sometimes, the truth hurts. But, in the end, listening to customers and putting their feedback into product development pays off with loyalty...
    Posted Sep 02 2008, 11:53 PM by Hank Shaw - Account Leadership with | with no comments
  • How to survey 1,000 people

    Most advertisers recognize the value of consumer research in making more timely and accurate marketing decisions. However, cost and timing considerations have prohibited many from using this valuable tool. Fortunately, there are alternatives. One particularly...
    Posted Apr 23 2002, 05:27 PM by Glenn Schieke - Operations with | with no comments
  • Should you research

    Before initiating any research study, ask yourself these questions: Exactly what am I trying to accomplish with the research? Will this research be conducted once, or will it likely be repeated in the future so that it can be used as a benchmark for tracking...
    Posted Mar 04 2002, 05:25 PM by Glenn Schieke - Operations with | with no comments