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• Urgent! Read this now!

  Could a false sense of urgency be plaguing your company? It can be tricky to diagnose and correct, because on the surface, it can appear as simple urgency. But, in the scenario of a false sense of urgency, there's a frantic feeling, driven by anxiety... Posted Nov 24 2008, 02:30 PM by Bill Threlkeld - Public Relations with | with no comments Culture, Leadership, Business

• Get your message to really stick

  Could those colored sticky notes you have at your desk possibly be one of the most powerful tools at your disposal? Social scientist Randy Garner recently sent out a survey and, in some form, a request to complete them. Some of the surveys went with only... Posted Nov 21 2008, 06:03 PM by Shelly Walker - Account Leadership with | with 1 comment(s) Research, Business

• Interesting read: Why Zappos pays new employees to quit - and you should, too

  That headline in the Harvard Business Hotlist e-newsletter captured my attention; equally compelling was Bill Taylor's article about the super-successful Zappos. In a nutshell, the company is fanatical about customer service and wants to make sure... Posted Jun 16 2008, 04:43 PM by Judy Lynes - Public Relations with | with no comments Business